binding terms and conditions of sale
the following are binding terms and conditions ("terms and conditions") which apply to the laws and regulations of zpaai technology co., ltd. any sale of products ("products") to customers in the macau administrative region, macau special administrative region or taiwan). as used herein, "manufacturer" means any manufacturer, producer or supplier of products serving zpaai technology co., ltd.
1. acceptance and cancellation of orders; special orders
all product orders are subject to written acceptance by zpaai technology co., ltd. or a duly authorized agent of zpaai technology co., ltd. written confirmation of receipt of an order does not of itself constitute acceptance of the order. the customer may only cancel an order accepted by zpaai technology co., ltd. with the written consent of zpaai technology co., ltd. if the order is canceled for any reason, the customer shall pay a reasonable cancellation fee or restocking fee to zpaai technology co., ltd. (covering all expenses incurred and commitments made by zpaai technology co., ltd.), and this does not limit zpaai technology co., ltd. any other subsidy to which technology co., ltd. may be entitled as a result of such cancellation. customer's application to reschedule product delivery shall be accepted by zpaai technology co., ltd. (and zpaai technology co., ltd. shall decide whether to accept it at its sole discretion). zpaai technology co., ltd. will not agree to cancel or reschedule product delivery after an order has been submitted by zpaai technology co., ltd. to the shipping carrier. zpaai technology co., ltd. reserves the right, at its sole discretion, to allocate sales and quantities of selected products among its customers. product specifications and product offerings are subject to change without prior notice.
certain product orders may involve part numbers and quantities that zpaai technology co., ltd. does not have in its regular inventory and therefore must be specially ordered from the manufacturer on behalf of the customer ("special orders"). special orders do not constitute acceptance and shall not constitute final orders unless a specific "special order agreement" has been entered into between the customer and zpaai technology co., ltd. (which agreement incorporates by reference these terms and conditions with respect to such special orders). the contents of the order are included).
2. price
orders are invoiced at prices in effect at the time of shipment. the price will be the price determined by zpaai technology co., ltd. and will apply to the period determined in zpaai technology co., ltd.'s quotation, or as specified on the zpaai technology co., ltd. webpage (if applicable). if no period is determined, the price quoted will be valid for 30 days. the zpaai technology co., ltd. catalog reflects the latest pricing information available at the time the catalog was printed. prices stated in the catalog are subject to change without notice. product price includes all shipping charges. if the costs of zpaai technology co., ltd. increase or other circumstances occur beyond the reasonable control of zpaai technology co., ltd., the price will increase. if the customer does not purchase the quantity corresponding to the bulk price, the customer will pay the pre-discount price and the actual purchased quantity. /or the cancellation fee or restocking fee determined by zpaai technology co., ltd. prices include value-added tax levied by the relevant chinese authorities. zpaai technology co., ltd. will be responsible for any duties, customs clearance fees, documentation fees and other fees and charges related to importing this product from china.
3. payment terms
customer agrees to pay the full amount of each invoice issued by zpaai technology co., ltd. in accordance with the terms of such invoice without any set-off or deduction. all payments are made in the current payment currency. in addition, the payment method with a 30-day payment period can be applied to companies, schools and institutions with 3 introducers or as otherwise specified by zpaai technology co., ltd.
all orders are subject to credit approval by zpaai technology co., ltd., which may change customer credit terms at any time at zpaai technology co., ltd.'s sole discretion. customer orders, prior to shipment of any or all products, will be charged in cash, bank wire /payments by electronic funds transfer and requests for payment of any and all amounts due or to be due. if zpaai technology co., ltd. has sufficient evidence that the customer's ability to make payment is in doubt, or if the customer fails to pay any invoice when due, zpaai technology co., ltd. may suspend delivery of any order product or any remaining products of any order until such payment is made. upon completion, zpaai technology co., ltd. may cancel any order or any remaining products therein. if zpaai technology co., ltd. suspends delivery accordingly, it shall promptly notify the customer, and if the customer provides sufficient guarantee for the order (the adequacy of the guarantee shall be determined by zpaai technology co., ltd. in its sole discretion), zpaai technology co., ltd. will subsequently resume delivery. customer will remain responsible for payment for any products shipped. interest will be accrued on unpaid due invoices on the date of payment, with an annual interest rate of 18% or the highest interest rate permitted by applicable laws and regulations (whichever is lower). if the customer fails to pay the due amount, zpaai technology co., ltd. may seek any legal assistance or any remedies. in this case, zpaai technology co., ltd. will be entitled to compensation for the costs incurred in collecting the payment and reasonable attorney's fees. .
3.1 prepaid wire transfer or electronic funds transfer
customers can make prepayments by paying to the bank account of zpaai technology co., ltd. by wire transfer or other electronic fund transfer methods according to the instructions of zpaai technology co., ltd. zpaai technology co., ltd. will retain product inventory for customers' prepaid orders for 72 hours, pending confirmation of receipt of funds. if funds are not received, the customer's prepaid order will be canceled after 2 working days. all bank charges incurred for wire transfer or electronic funds transfer payments will be borne by the customer.
4. tax
value added tax and related taxes or other charges apply to all orders made with zpaai technology co., ltd. and these taxes are fully borne by the customer and are included in the invoice issued by zpaai technology co., ltd. to the customer.
5. delivery and title
zpaai technology co., ltd. shall deliver the products by the method (if any) selected during the order process. if the delivery method is not selected during the order process, the customer and zpaai technology co., ltd. can agree on the delivery method later. if no agreement is reached, zpaai technology co., ltd. shall deliver according to the method selected by the customer's location, and the relevant shipping charges will be reflected in the invoice. middle. zpaai technology co., ltd. reserves the right to stop transportation in transit, in which case delivery of the products to customer (or customer's carrier, as applicable) will constitute delivery to customer, and in the event of such delivery, title and risk of loss will transfer to client. if the customer and zpaai technology co., ltd. agree on a delivery time, zpaai technology co., ltd. shall deliver within that time. if the time is a fixed period (15-20 days after the order is placed), zpaai technology co., ltd. delivery can be made at any time during this period. if the customer and zpaai technology co., ltd. do not agree on a delivery time, zpaai technology co., ltd. may deliver to the customer at any time after placing the order, and the customer may request delivery at any time after placing the order, but the customer shall inform the customer regarding the desired delivery time. zpaai technology co., ltd. shall provide reasonable written notice in advance. if applicable, the selection of carrier and delivery route will be completed by zpaai technology co., ltd. unless otherwise specified by the customer. zpaai technology co., ltd. reserves the right to deliver in batches. delay in the delivery of one batch of products does not entitle the customer to cancel any other batches. any batch of product delivered within 30 days of the requested date will constitute timely delivery. if the quantity delivered is less than the quantity specified, this does not relieve the customer of its obligation to accept delivery from zpaai technology co., ltd. and to pay for the goods delivered.
6. product returns
6.1 product returns under limited warranty
if laws or regulations do not require a specific period of time for a particular product, customer must notify zpaai technology co., ltd. within 90 days after the product shipment date to indicate that it understands the limited warranty described in section 7. if zpaai technology co., ltd. agrees to accept returns under the applicable manufacturer's warranty covering customer's product, customer must prepay all shipping and shipping and handling charges. in order to initiate a product return under this section 6.1, customer must contact the relevant sales representative of zpaai technology co., ltd. to obtain a "return material authorization number" and processing instructions. any product returned hereunder must be in its original packaging (either the original packaging provided by the manufacturer or the original packaging provided by zpaai technology co., ltd.), unused. static-sensitive products should be unopened (except under controllable conditions )。special note: shear tape products are customer-specified products, are made-to-order products, and are not returnable.
6.2 return of defective product /three guarantees
three guarantees: zpaai technology co., ltd. abides by the "product quality law of the people's republic of china", the "consumer rights protection law" and relevant regulations, and fulfills its obligation to provide repairs, replacements or refunds for products with inherent quality defects. if no specific product regulations apply to a particular product sold by zpaai technology co., ltd., the obligation to provide repair, replacement or refund to the customer shall be in accordance with zpaai technology co., ltd.'s standard "three guarantees policy", which policy the text can be updated at any time on the website of zpaai technology co., ltd. www.zpaai.com check it out.
6.3 circumstances in which product returns will be refused
1. products are not sold and shipped by zpaai technology co., ltd.;
2. the product has been used by the customer, except for inherent defects;
3. the product is not a defective product, that is, a product that is damaged, missing, of poor quality or inconsistent with specifications.
6.4 prevent counterfeit products
if zpaai technology co., ltd. receives any products that are not sold and shipped by it, zpaai technology co., ltd. will immediately inspect, process and destroy them. for products returned by customers to zpaai technology co., ltd., customers certify that the returned products were purchased from zpaai technology co., ltd. and were not purchased from other manufacturers, producers, suppliers, distributors or other channels of the same or similar products. whole or partial replacement of the same or similar product.
6.5 for returns approved by the mall, 50% of the purchase price will be charged as operating fees.
7. limited warranty
if the relevant product warranties obtained by zpaai technology co., ltd. from the manufacturer are transferable, zpaai technology co., ltd. agrees to transfer any such warranties to the customer. to the extent permitted by applicable law, zpaai does not make and expressly disclaims any other guarantee, guarantee, undertaking or representation (whether written, oral, express or implied, whether of fact or cause) in any respect relating to the products. arising from the implementation of laws, regulations or other reasons).
8.help brands comply with the "directive on restriction of the use of certain hazardous substances in electrical and electronic equipment" and the lead-free policy
